Frequently asked questions (FAQ)

Please read our FAQ before contacting us.

If you are passing by Halmstad we can arrange pickup for your order free of charge during office hours 9-18 upon agreement in advance.
We are also using PostNord and DHL if you are not living close to us. Shipping to sweden are free of charge if you purchase goods in excess of 750 SEK.
For a complete pricelist, please see our shipping terms

Yes, we ship worldwide, for the current pricelist you can read our shipping terms or add products to your cart and go to the checkout page.

We are using secure payments via Mondido where you can pay by Visa/Mastercard, Masterpass and Swish.
You can also pay by PayPal with or without an account, and use Visa/Mastercard, American Express and Discover.

We pack and ship the packages as fast as we can, most commonly the next weekday. Apart from that it is up to the carrier, PostNord or DHL. Within Sweden the shipping time is 2-3 days, but it varies internationally.
If any of your items should become out of stock we will normally wait until the order is complete before sending the package.
If possible you will get a tracking number to trace your goods
Any delays in sending out orders due to vacations, illness, etc will be communicated in a message on the homepage.

Yes, we conform to the GDPR directive.
If you want information about your stored data or delete your account please contact us and choose GDPR as the communication message.
You can unregister from our newsletter by the link in the newsletter itself or here.
All the information about what data is stored can be found in our privacy policy.
Our GDPR-controller är Andreas Sundgren, if you have any questions about your data, please contact him by using our contact form.

Contact us

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